Terms & Condition

1. General Agreement

• By signing the Rental Agreement or taking possession of the vehicle, the Renter/Customer (“You”) agrees to comply with these Terms and Conditions. This Agreement is legally binding under the Motor Vehicles Act, 1988 and applicable laws of Goa, India.

• Minimum age: 23 years.
• The Renter must hold a valid Indian driving license.
• Foreign nationals must present a valid international driving permit (IDP) along with their passport.
• The Renter must produce Aadhaar Card / Passport / Voter ID as identity proof and a valid credit/debit card for the security deposit.
• The vehicle shall not be released without physical verification of documents.

• The vehicle will be provided in good working and clean condition.
• The Renter must inspect the vehicle before taking possession and record any pre-existing damages on the Vehicle Condition Form.
• Failure to report pre-existing damages will make the Renter liable for any detected damage at the time of return.
• The Company’s decision on damages is final and binding.

• The Renter agrees that the vehicle will be used only for personal, lawful, and private use. The following are strictly prohibited:
  • Use for racing, towing, rallying, off-road driving, or commercial hire.
  • Driving under the influence of alcohol, drugs, or any intoxicating substances.
  • Allowing unauthorized persons to drive the vehicle.
  • Overloading the vehicle beyond manufacturer specifications.
  • Transporting goods, animals, or hazardous materials.
• Violation of the above will lead to immediate termination, forfeiture of the security deposit, and possible police action.

• The rental period starts from the date and time of vehicle collection and ends upon return and inspection.
• Any delay beyond the agreed time will incur a late fee of ₹500 per hour or part thereof.
• Failure to return the vehicle within 24 hours of the agreed time without notice will be treated as unauthorized possession and reported under Section 379 IPC (Theft).

• Full rental payment must be made in advance before vehicle release.
• A refundable security deposit is required, payable via cash, UPI, or card.
• The deposit will be refunded within 5 business days after vehicle return, subject to inspection and deduction of any:
  • Damage charges
  • Traffic fines or toll violations
  • Late return charges
  • Refueling or cleaning costs

• Vehicles are provided with a full/half tank as noted during handover.
• The Renter must return the vehicle with the same fuel level.
• A refueling charge of ₹150 + actual fuel cost per liter will apply for shortages.

• The vehicle is covered under comprehensive motor insurance as per Indian law.
• Insurance coverage is subject to policy terms and excludes:
  • Damage due to reckless or drunken driving.
  • Damage caused by unauthorized drivers.
  • Damage to tires, rims, underbody, interior, and accessories.
  • Accidents not reported to the police.
• The Renter is liable for insurance excess (deductible) up to ₹[Insert Amount], plus any damage not covered by insurance.
• In case of major damage or total loss, the Renter must pay the insurance deductible + downtime loss until the vehicle is repaired or replaced.

• In case of accident, theft, or breakdown:
  • Inform the Company immediately.
  • File a police report (FIR) within 24 hours.
  • Do not abandon the vehicle.
  • Do not attempt repairs without Company authorization.
• Failure to comply will make the Renter fully liable for all damages and losses.

• The Renter is responsible for all traffic fines, parking violations, challans, or tolls during the rental period.
• Any unpaid fines received after rental will be charged to the Renter’s card/deposit plus a ₹500 administrative fee.
• The Renter must obey all traffic and parking regulations under Goa Motor Vehicle Rules.

• The vehicle must be returned on time, at the designated location, and in the same clean condition.
• Excess dirt, mud, sand, or interior stains will attract a cleaning charge of ₹1,000.
• Smoking inside the vehicle is strictly prohibited — violation will incur a ₹2,000 deodorizing fee.
• Missing accessories (jack, tools, music system, mats, etc.) will be charged at market replacement value.

• The Company reserves the right to immediately terminate the rental and repossess the vehicle (without notice) if:
  • The Renter breaches any clause of this Agreement.
  • The vehicle is used for illegal purposes.
  • Payment is dishonored or withheld.
  • The vehicle location is undisclosed or unreachable.
• In such cases, no refund will be provided and the deposit will be forfeited.

• The Company shall not be liable for:
  • Any personal injury, loss, or damage sustained by the Renter or third parties.
  • Loss of personal belongings left inside the vehicle.
  • Any consequential losses due to vehicle failure, delay, or unavailability.
  • Unavailability of a replacement vehicle in case of accident or mechanical failure.

• This Agreement shall be governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the Courts of Panaji, Goa.