By signing the Rental Agreement or taking possession of the vehicle, the Renter/Customer (“You”) agrees to comply with these Terms and Conditions. This Agreement is legally binding under the Motor Vehicles Act, 1988 and applicable laws of Goa, India.
2. Eligibility Criteria
Minimum age: 23 years.
The Renter must hold a valid Indian driving license.
Foreign nationals must present a valid international driving permit (IDP) along with their passport.
The Renter must produce Aadhaar Card / Passport / Voter ID as identity proof and a valid credit/debit card for the security deposit.
The vehicle shall not be released without physical verification of documents.
3. Vehicle Condition & Inspection
The vehicle will be provided in good working and clean condition.
The Renter must inspect the vehicle before taking possession and record any pre-existing damages on the Vehicle Condition Form.
Failure to report pre-existing damages will make the Renter liable for any detected damage at the time of return.
The Company’s decision on damages is final and binding.
4. Authorized Use of Vehicle
The Renter agrees that the vehicle will be used only for personal, lawful, and private use. The following are strictly prohibited:
Use for racing, towing, rallying, off-road driving, or commercial hire.
Driving under the influence of alcohol, drugs, or any intoxicating substances.
Allowing unauthorized persons to drive the vehicle.
Overloading the vehicle beyond manufacturer specifications.
Transporting goods, animals, or hazardous materials.
Violation of the above will lead to immediate termination, forfeiture of the security deposit, and possible police action.
5. Rental Period
The rental period starts from the date and time of vehicle collection and ends upon return and inspection.
Any delay beyond the agreed time will incur a late fee of ₹500 per hour or part thereof.
Failure to return the vehicle within 24 hours of the agreed time without notice will be treated as unauthorized possession and reported under Section 379 IPC (Theft).
6. Payment and Security Deposit
Full rental payment must be made in advance before vehicle release.
A refundable security deposit is required, payable via cash, UPI, or card.
The deposit will be refunded within 5 business days after vehicle return, subject to inspection and deduction of any:
Damage charges
Traffic fines or toll violations
Late return charges
Refueling or cleaning costs
7. Fuel Policy
Vehicles are provided with a full/half tank as noted during handover.
The Renter must return the vehicle with the same fuel level.
A refueling charge of ₹150 + actual fuel cost per liter will apply for shortages.
8. Insurance and Damage Liability
The vehicle is covered under comprehensive motor insurance as per Indian law.
Insurance coverage is subject to policy terms and excludes:
Damage due to reckless or drunken driving.
Damage caused by unauthorized drivers.
Damage to tires, rims, underbody, interior, and accessories.
Accidents not reported to the police.
The Renter is liable for insurance excess (deductible) up to ₹[Insert Amount], plus any damage not covered by insurance.
In case of major damage or total loss, the Renter must pay the insurance deductible + downtime loss until the vehicle is repaired or replaced.
9. Accidents, Theft, or Breakdown
In case of accident, theft, or breakdown:
Inform the Company immediately.
File a police report (FIR) within 24 hours.
Do not abandon the vehicle.
Do not attempt repairs without Company authorization.
Failure to comply will make the Renter fully liable for all damages and losses.
10. Traffic Violations and Penalties
The Renter is responsible for all traffic fines, parking violations, challans, or tolls during the rental period.
Any unpaid fines received after rental will be charged to the Renter’s card/deposit plus a ₹500 administrative fee.
The Renter must obey all traffic and parking regulations under Goa Motor Vehicle Rules.
11. Vehicle Return Conditions
The vehicle must be returned on time, at the designated location, and in the same clean condition.
Excess dirt, mud, sand, or interior stains will attract a cleaning charge of ₹1,000.
Smoking inside the vehicle is strictly prohibited — violation will incur a ₹2,000 deodorizing fee.
Missing accessories (jack, tools, music system, mats, etc.) will be charged at market replacement value.
12. Termination and Repossession
The Company reserves the right to immediately terminate the rental and repossess the vehicle (without notice) if:
The Renter breaches any clause of this Agreement.
The vehicle is used for illegal purposes.
Payment is dishonored or withheld.
The vehicle location is undisclosed or unreachable.
In such cases, no refund will be provided and the deposit will be forfeited.
13. Company Liability
The Company shall not be liable for:
Any personal injury, loss, or damage sustained by the Renter or third parties.
Loss of personal belongings left inside the vehicle.
Any consequential losses due to vehicle failure, delay, or unavailability.
Unavailability of a replacement vehicle in case of accident or mechanical failure.
14. Jurisdiction and Governing Law
This Agreement shall be governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the Courts of Panaji, Goa.